PRIVACY POLICY AND NOTICE OF PRIVACY PRACTICES
Last Updated: January 2025
Welcome to Viewtality, LLC ("Viewtality," "we," "us," or "our"). This Privacy Policy and Notice of Privacy Practices ("Privacy Policy") explains how we collect, use, and protect the information you provide when accessing and interacting with our website. By using our website, you acknowledge that you have read and agree to this Privacy Policy. This Privacy Policy is subject to applicable U.S. federal and state laws, including, but not limited to, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other privacy regulations.
This Privacy Policy may be updated from time to time. We encourage you to review this Privacy Policy periodically to stay informed about our information practices. The date of the most recent revision is noted above. By continuing to use our website, you accept any changes to this Privacy Policy.
Terms of Use
Please also review our Terms of Use, which govern your use of this website. Together with this Privacy Policy, the Terms of Use form the complete agreement between you and Viewtality with respect to your use of the website.
Introduction
The information we collect and how we use it depends on how you interact with our website. We collect and process both non-personal and personal information. The nature and scope of this information depend on your use of our website.
Non-Personal Information
Non-personal information refers to data that does not identify you as an individual. This may include the following:
- The type of browser or software you use
- The domain name from which you access the internet
- The URL of the website from which you linked to our website
- The date and time you visit our website
- The pages you view on our website
- The search terms you enter on our site
- The links you click
If you only browse our website or download non-personal information, we will not collect your name, email address, or other personally identifiable information.
We may use cookies to collect non-personal information, which may be stored on your device. Cookies are used to enhance your experience on our website. You may choose to disable cookies in your browser settings, but some features of the website may not function properly as a result.
Use of Non-Personal Information
Because non-personal information cannot be tied to a specific individual, we may use and share this information without restriction. Some potential uses include:
- Improving our website and services
- Creating reports and statistics for internal purposes
- Customizing content and offerings to better suit your interests
- Aggregating non-personal information for analysis
- Sharing anonymized data with third parties for business purposes
Personal Information
Personal information refers to data that can be used to specifically identify you. This includes, but is not limited to:
- Your name, date of birth, home address, telephone number, and email address
- Health-related data, such as your physiological readings, diagnosis, and treatment information
- Protected Health Information (PHI), as defined by HIPAA
If you choose to provide personal information on our website, we will collect and store this data to deliver services, respond to your inquiries, or improve your experience with our products.
Protected Health Information (PHI)
Under HIPAA, "Protected Health Information" (PHI) is any information related to your health, including:
- Health conditions (e.g., blood pressure, glucose levels)
- Healthcare services and treatments provided to you
- Geographic and demographic data (e.g., address, race, gender)
- Unique identifiers (e.g., Social Security Number, phone number)
Viewtality takes the privacy and security of your PHI seriously and adheres to HIPAA guidelines to protect your health information.
How Viewtality Uses Personal Information
We may use your personal information for the following purposes:
- Responding to your inquiries or requests
- Providing products or services you have requested, such as remote patient monitoring
- Sharing your information with authorized third parties, such as caregivers or family members, as per your instructions
- Personalizing your website experience and product usage
- Providing health-related information, including notifications about readings or potential health risks
- Ensuring compliance with applicable laws and regulations
We take steps to safeguard your personal information and limit its use to the purposes described in this Privacy Policy.
Disclosure of Personal Information
Viewtality does not sell, exchange, or disclose your personal information to unrelated third parties without your consent, except as outlined below:
- Authorized Third Parties: We may share your personal information with third parties if you explicitly consent (e.g., sharing data with a caregiver or family member).
- Service Providers: We may share your personal information with trusted third-party vendors who assist in operating our website or providing services. These third parties are contractually obligated to use your information only to perform their tasks and not for other purposes.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process. We may also disclose your information if we believe it is necessary to protect your safety or the safety of others.
HIPAA Compliance
As a healthcare-related company, Viewtality is committed to complying with HIPAA regulations regarding the privacy and security of Protected Health Information (PHI). We implement appropriate physical, technical, and administrative safeguards to protect your PHI and ensure that any third-party service providers we work with also comply with HIPAA standards.
Third-Party Links
Our website may contain links to external websites, including websites operated by third parties. Viewtality does not control or monitor the privacy practices of other websites. This Privacy Policy only applies to information collected through our website. We recommend that you review the privacy policies of any third-party websites you visit.
Website Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or alteration. However, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
How to Contact Viewtality
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: info@viewtality.com
Changes to This Privacy Policy
Viewtality may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting. Please check this page regularly for updates.